Terms & Conditions of ckrickex
Please read these Terms & Conditions carefully before registering an account or using any service on the ckrickex platform. By accessing ckrickex, you agree to be bound by the provisions set out below.
1. Acceptance of Terms
By accessing the ckrickex website, mobile interface, or any related service operated under the ckrickex brand, you unconditionally accept these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. These documents collectively form the complete agreement between you and ckrickex and govern your use of the platform in its entirety.
Your acceptance is acknowledged through any of the following actions: registering an account on ckrickex, completing the ckrickex login process, making a deposit to your account, placing a bet or wager on any sporting event or casino game, or simply browsing the platform after having previously registered. You are not required to take an affirmative action such as ticking a checkbox on every visit — your continued use of ckrickex constitutes ongoing acceptance of the most current version of these terms.
These Terms & Conditions are written in English and apply to all players accessing ckrickex from Bangladesh and any other jurisdiction. In the event of any inconsistency between any translation and the English version of these terms, the English version shall prevail in all circumstances.
2. Eligibility & Age Restriction
Access to and use of the ckrickex platform is strictly restricted to individuals who meet all of the following eligibility criteria:
- You are at least 18 years of age at the time of registration and at all times during your use of the platform.
- You are legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction of residence.
- You are acting on your own behalf and not as an agent, representative, or nominee for any third party.
- You do not currently have a self-exclusion agreement, either requested through ckrickex or through any other gambling self-exclusion scheme, that prohibits you from accessing online gambling platforms.
- You have not previously had a ckrickex account closed or suspended for breach of these Terms & Conditions.
ckrickex enforces strict age verification procedures at the point of account registration and reserves the right to request documentary proof of age and identity at any time. Any account found to be registered by or used by a person under the age of 18 will be closed immediately, all pending withdrawals will be cancelled, and any balance remaining in the account may be forfeited in accordance with applicable legal requirements.
3. Account Registration
Each individual player may hold only one registered account on ckrickex. Opening duplicate, secondary, or multiple accounts — whether under the same name, the same device, the same IP address, the same payment method, or any combination thereof — is strictly prohibited and will result in the closure of all associated accounts and potential forfeiture of any balances held within them.
When registering on ckrickex, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, residential address in Bangladesh, contact email address, and mobile phone number. You must maintain the accuracy of this information throughout your account tenure and promptly update any details that change.
Account Security
You are solely responsible for maintaining the confidentiality of your ckrickex login credentials, including your username and password. You must not share your login details with any other person. Any activity that occurs through your account — whether authorised by you or not — is your sole responsibility. If you suspect unauthorised access to your account, you must notify ckrickex support at support@ckrickex immediately.
ckrickex will never ask you for your password via email, live chat, or any other channel. If you receive a communication purporting to be from ckrickex requesting your password, treat it as fraudulent and report it to our support team without delay.
Know Your Customer (KYC) Verification
ckrickex operates a Know Your Customer (KYC) verification process in compliance with responsible gaming and anti-fraud best practices. Before processing any withdrawal, or at any point during your membership at ckrickex's discretion, you may be required to submit one or more of the following documents: a government-issued national identity card or passport, proof of residential address (such as a utility bill or bank statement dated within the last three months), and proof of payment method ownership (such as a screenshot of your registered bKash or Nagad account showing your name and mobile number).
Failure to complete KYC verification within the timeframe specified by ckrickex may result in withdrawal delays or temporary account suspension. ckrickex is not liable for any losses, inconvenience, or costs arising from a player's failure to complete KYC in a timely manner.
4. Deposits & Withdrawals
All financial transactions on the ckrickex platform are conducted in Bangladeshi Taka (BDT, ৳). ckrickex supports the following deposit and withdrawal methods for players based in Bangladesh:
- Mobile Financial Services: bKash, Nagad, Rocket, Upay
- Bank Transfer: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank
- International Cards: Visa, Mastercard (subject to issuer restrictions)
Deposit Terms
Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your ckrickex account within minutes of the transaction being confirmed by the payment provider. Bank transfer deposits may take up to one business day to reflect in your account balance. ckrickex does not charge fees on deposits; however, your payment provider may apply its own transaction charges, for which ckrickex accepts no responsibility.
Minimum and maximum deposit amounts are set by ckrickex and may vary by payment method. Current limits are displayed at the point of transaction on the ckrickex platform. These limits are subject to change without prior notice.
Withdrawal Terms
Withdrawals to bKash and Nagad are typically processed within 30 minutes of approval. Bank transfer withdrawals are processed within one business day. All withdrawal requests are subject to KYC verification and a review process by ckrickex's payments team. ckrickex reserves the right to request additional documentation before processing any withdrawal.
Players must withdraw funds to the same payment method used for their most recent deposit, unless approved otherwise by ckrickex support. This policy exists to prevent money laundering and protect player account security. Withdrawals to third-party accounts are strictly prohibited.
5. Bonuses & Promotions
ckrickex offers a range of bonuses and promotional incentives to both new and existing members. All bonuses, free bets, reload offers, cashback schemes, and tournament prizes awarded by ckrickex are subject to specific terms and conditions that are published alongside each individual promotion. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall take precedence with respect to that promotion only.
Wagering Requirements
Most bonuses offered on the ckrickex platform carry a wagering requirement, meaning that the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from bonus funds can be withdrawn. The applicable wagering requirement is stated clearly in each promotion's individual terms. Players are advised to review these requirements carefully before opting into any bonus offer.
Bonus Abuse
ckrickex reserves the right to void any bonus and any winnings generated from that bonus if there is evidence of bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus more than once, placing low-risk or arbitrage bets designed to fulfil wagering requirements without genuine gameplay risk, using automated software or bots to place bets, or colluding with other players to manipulate bonus outcomes. Accounts found to have engaged in bonus abuse may be suspended or permanently closed.
6. Prohibited Conduct
The following activities are strictly prohibited on the ckrickex platform. Any player found to have engaged in any of the following will be subject to immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:
- Registering more than one account on ckrickex under any name or identity.
- Providing false, misleading, or fraudulent information during registration or KYC verification.
- Using stolen, unauthorised, or third-party payment methods to fund your ckrickex account.
- Using the platform for money laundering or any activity that constitutes a financial crime under applicable law.
- Attempting to manipulate the outcome of any game, match, or event through collusion, match-fixing, or any other dishonest means.
- Using software, algorithms, automated scripts, or artificial intelligence tools to gain an unfair advantage over the platform or other players.
- Harassing, abusing, or threatening ckrickex staff or other players through any communication channel.
- Exploiting software errors, glitches, or technical faults in games or the platform. Any winnings obtained through the exploitation of such errors will be void and may be reclaimed from your account balance.
- Accessing ckrickex from a jurisdiction where online gambling is legally prohibited, using VPN or other masking technology to circumvent geographic restrictions.
7. Account Suspension & Closure
ckrickex reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Suspected or confirmed fraudulent activity, including payment fraud or identity fraud.
- Failure to complete KYC verification within the specified timeframe.
- Account found to be registered by or used by a person under 18 years of age.
- A valid self-exclusion request submitted by the account holder or a third party on their behalf.
- Suspected or confirmed match-fixing, collusion, or manipulation of game outcomes.
- Any action that, in ckrickex's reasonable judgement, poses a risk to the integrity of the platform or the safety of other players.
If your account is closed by ckrickex for reasons other than a breach of these Terms & Conditions, any genuine balance remaining in your account (excluding bonus funds and any winnings under investigation) will be returned to you via your registered payment method after the completion of any pending review or investigation.
Player-Initiated Closure
You may request the closure of your ckrickex account at any time by contacting our support team at support@ckrickex. Please specify whether you wish to close your account for personal reasons or as a responsible gaming self-exclusion measure — this distinction determines the process applied and the eligibility for future reinstatement.
8. Intellectual Property
All content published on the ckrickex platform — including but not limited to the ckrickex brand name and logo, website design, page layout, graphics, icons, text, game interfaces, promotional materials, and software — is the exclusive intellectual property of ckrickex or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ckrickex platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to: copy, reproduce, distribute, republish, or transmit any content from the platform; modify, adapt, translate, reverse-engineer, or create derivative works from any platform content or software; use any ckrickex trademark, logo, or brand asset without prior written authorisation; or scrape, crawl, or extract data from the platform using automated tools.
Game content delivered through the ckrickex platform is owned and licensed by the respective third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is subject to those studios' own licensing terms. ckrickex does not claim ownership of third-party game content.
9. Limitation of Liability
To the fullest extent permitted by applicable law, ckrickex, its officers, directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of — or inability to use — the ckrickex platform, including but not limited to:
- Loss of funds resulting from gambling activity, regardless of the outcome of any bet or wager.
- Technical failures, server outages, connectivity interruptions, or platform downtime that affect the availability or performance of ckrickex services.
- Errors in game outcomes caused by software malfunctions, provided that ckrickex acts promptly to investigate and remedy any confirmed error.
- Unauthorised access to your account resulting from your failure to maintain the security of your ckrickex login credentials.
- Delays in deposit crediting or withdrawal processing attributable to third-party payment providers including bKash, Nagad, Rocket, or any Bangladeshi bank.
- Any losses arising from your reliance on information, odds, or statistics published on the ckrickex platform.
Nothing in these Terms & Conditions shall limit or exclude ckrickex's liability for fraud or fraudulent misrepresentation, or for any other liability that cannot be lawfully excluded. By using the ckrickex platform, you acknowledge and accept that online gambling carries inherent financial risk and that losses are a possible and expected outcome of gameplay.
10. Amendments to These Terms
ckrickex reserves the right to amend, update, or replace these Terms & Conditions at any time and for any reason. When material changes are made, ckrickex will publish the updated Terms & Conditions on this page with a revised effective date, and may additionally notify registered players via email or an on-platform notification.
Your continued use of the ckrickex platform following the publication of updated Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically to remain informed of any changes. If you do not agree with any amended provisions, you must stop using the platform and may request account closure as described in Section 7.
The most current version of these Terms & Conditions is always accessible at ckrickex/terms-conditions. Prior versions are archived internally and may be made available upon reasonable written request to support@ckrickex.
Platform Commitments
What These Terms Protect
ckrickex's Terms & Conditions are designed to create a fair, secure, and transparent environment for every player across Bangladesh.
Player Account Security
Your ckrickex account and financial data are protected by 256-bit SSL encryption, two-factor login options, and round-the-clock fraud monitoring to keep every session across Bangladesh safe and secure.
Fair & Certified Games
Every slot, live casino table, and crash game on ckrickex uses certified RNG technology from Pragmatic Play, Evolution Gaming, and other audited studios, ensuring provably fair outcomes on every spin and bet.
Transparent Payouts
Withdrawals to bKash and Nagad are processed within 30 minutes. Bank transfers complete within one business day. All amounts are in BDT with no hidden conversion fees or charges on your ckrickex balance.
Responsible Gaming Tools
Every ckrickex member has access to deposit limits, session time alerts, and self-exclusion options directly from their account dashboard. Responsible gaming is embedded into the platform, not treated as an afterthought.
KYC & Identity Integrity
Our Know Your Customer process ensures that every registered player is who they say they are — protecting both the platform and honest players from fraud, identity theft, and misuse of accounts across the Bangladesh market.
24/7 Dedicated Support
Our support team is available around the clock to assist with any questions about your account, these Terms & Conditions, or any aspect of your ckrickex experience — serving players from Dhaka, Chittagong, Sylhet, and beyond.
You Are All Set
Ready to Play at ckrickex?
Now that you have reviewed our Terms & Conditions, explore everything ckrickex has to offer — live cricket betting, premium slots, live casino tables, and more. All available to verified players aged 18 and above across Bangladesh.
18+ Gambling involves financial risk. Only bet what you can afford to lose. Play responsibly.